General Conditions of Sale

The products offered by Poésie Cachée are exclusively intended for sale to physical consumers or non-professional moral customers. Sale to resellers or intermediaries acting on behalf of resellers is strictly excluded.

 

Payment

On the Poésie Cachée online store, product prices are indicated in euros.

You can make your payment by debit/credit card via the following methods: Visa, MasterCard, American Express, Visa Electron, Carte Bleue. The amount will be debited from your card at the time of validation of your order.

 

Payment security

Every transaction is highly secure through our Stripe payment platform. To protect your credit card payments, you will need to enter your card security code for each order.

 

Company not subject to VAT
In accordance with article 293B of the CGI, Poésie Cachée is not subject to VAT. Consequently, no VAT amount will be charged on products purchased on our site.

 

Delivery to countries subject to customs taxes
For any scheduled delivery to a country subject to customs taxes, these taxes are the responsibility of the customer. It is your responsibility to find out about any customs duties and taxes applicable in your destination country.

 

Refund Policy
Except for cases of reimbursement made within the framework of the exercise of your right of withdrawal or in the event of lack of conformity and hidden defects, Poésie Cachée will not reimburse the VAT applied to purchases made on the site.